Phone Call From Kraft

So, I just got off the phone with someone named Larry Edwards from Maxwell House who wanted to touch base with me about the comment I submitted through the website. He wanted to know if I had any additional information I wanted to share for the sake of a report he was filling out to share within the coffee division at Kraft. He said that they always try to respond to comments quickly and that they try to be sensitive to issues that arise related to their business practices.

So, apparently my comment will be registered as a blip on the proper graph. It’s also possible that they do try to conduct their business responsibly. Of course, at this point, all they’ve done for certain is to file a report that my comment has been registered. Whether the WWF report has any impact on their supply chain remains to be seen.

Also, just wondering: has anyone else received a phone call letting them know their comment has been registered?

2 Responses to “Phone Call From Kraft”

  1. Paul Says:

    “Of course, at this point, all they’ve done for certain is to file a report that my comment has been registered.”

    At this point, all they’ve done for certain is see your comment, and call you. Will a report of the comment be registered? It’s nice to think so anyway.

  2. Kerstin Says:

    I submitted a comment, but received no phone call. However, maybe they don’t want to call oversees?

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